Services

OUR SERVICES, FOR ALL BRANDS OF SPAS, INCLUDE:

  • Hot tub & Spa servicing & valeting (quarterly or monthly refresh service)
  • Repairs & fault finding
  • Pumps, sensors, switches
  • Service & Maintenance contracts

  • Winter shut downs & Spring re starts
  • Hot tub moving, delivery & relocation
  • Hot tub chemicals and water treatment products
  • Full range of filters for all models

  • Hot tub covers, custom made for all models
  • Spares, parts and accessories
  • Holiday home and rental property specialists

HOT TUB SERVICING & VALETING

OC Spas offers a high standard of after sales service.  Our Service Engineers are fully accredited and are competently able to service and repair any brand of hot tub or swim spa.  To keep your spa in excellent condition and good working order, it is recommended to service your hot tub every 12-18 months.   We also offer a Spa Valet, which many of our clients choose to have every 3 months to keep their spa in pristine condition.

FULL SERVICE

  • Check the operation of all systems.
  • Ampere pull, and overall check of all electrical components.
  • Add a bio-film remover and hot tub flush to remove the build-up of soaps & oils in spa pipework and to remove all biofilms.
  • Remove and chemically clean your filter.
  • Check the cabinet and shell for leaks, damage and condition.
  • Check the condition of cover and clips.
  • Drain down spa.
  • Clean the acrylic surface.
  • Remove any marks and stains where possible.
  • All pumps tested.

  • Remove scale and debris from pumps.
  • Heating element tested.
  • Seals tightened & replaced where needed.
  • Topside control tested.
  • Check for plumbing and part leaks.
  • Remove and clean the jets.
  • Ensure jets operate correctly.
  • Rinse out spa.
  • Wet vac out any remaining debris and water.
  • Towel dry the surface.

  • Re-fill spa.
  • Bleed all pumps of air.
  • Re-commission and check for leaks and correct operation.
  • Balance the water using the customer’s choice chemicals.
  • Check all systems ensuring they work correctly.
  • Clean and treat the cover with vinyl protector.
  • Re-check ampere pull of components.
  • Reset filter cycles and time on control panel.
  • Report any problems or advisories to the customer.

SPA VALET

  • Remove filter and place in cleaning solution.
  • Add a bio-film remover and hot tub flush to remove build-up of soaps & oils in spa pipework and to remove all biofilms.
  • Drain the spa, deep clean the acrylic shell and vacuum out all water from pipework and jet bodies.

  • Clean filters, or replace with new (as specified by client).
  • General check of all spa functions

  • Re-fill spa, add sanitising and balancing chemicals to the desired levels.
  • Re-commission and check operation.

WINTER DRAIN DOWN

  • Remove and inspect filter.
  • Add a bio-film remover and shock dose for your internal plumbing.
  • Soak your filter in cleaning solution and clean.
  • Check the operation of all systems and jets.
  • Drain down your tub.

  • Rinse out the tub.
  • Vac out any remaining water and debris.
  • Towel dry the acrylic surface.
  • Rinse & dry store your filter.
  • Drain water from all components inc heater.

  • Loosen pump unions to allow water to drain away.
  • Clean and treat cover and replace.
  • Plastic wrap lid if required.
  • Isolate power supply so your spa can hibernate for the winter.

SPRING START UP

  • Refit your filter or supply new at an extra cost.
  • Rinse tub with fresh water.
  • Re-connect all pipe work and heater element if applicable.
  • Wet vac any water or debris.

  • Re-fill your tub.
  • Re-commission and check for leaks and correct operation.
  • Balance the water using the customers chemicals.
  • Check all systems ensuring they work correctly.

  • Clean and treat the cover with vinyl protector.
  • Report any problems or advisories to the customer.
  • Replace the cover.

BREAKDOWNS & REPAIRS

  • Electrics tripping
  • Fault Codes on Control Panel

  • Not filtering / circulating
  • Leaks

  • Not heating

We can repair any brand / model of hot tub quickly and efficiently.

Out of Hours Number

Call 01872 575 333 and choose Option 1

Check out our opening hours in DecemberClick here